Refund and Returns Policy
At Maketopis, we aim to ensure complete satisfaction with your golf-related purchases. If you’re not entirely happy with your product, please review our policy below:
1. Eligibility for Returns
- Items must be returned within 30 days of the purchase date.
- Products must be unused, in their original condition, and with all packaging intact.
- Custom-made or personalized items are not eligible for returns unless defective.
2. Refund Process
- Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.
- If approved, your refund will be processed and credited to your original method of payment within 5-7 business days.
3. Non-Refundable Items
- Sale items and gift cards cannot be refunded.
- Shipping costs are non-refundable unless the product was defective or incorrect.
4. Exchange Policy
If you need to exchange an item, contact us at [email], and we will arrange for the return and replacement of your product.
5. Return Shipping
Customers are responsible for paying return shipping costs unless the item was defective or incorrect. We recommend using a trackable shipping service to ensure the return is received.